Tech Support


In addition to the technical resources found here, you can also find instructional guides, articles and demos in our How to Use section.  Quick references for contractors, installers, engineers and touring professionals can be found in the Audio Resource Center.  Click here for Service & Warranty.  

Frequently Asked Questions
Our database of technical knowledge and practical tips is continuously updated to reflect the FAQs and audio issues of all experience levels.

The database is updated and maintained by the Shure Applications Engineering department.

Online Wireless Tools

Wireless Frequency Finder
Search for frequencies by city or zip code.

Wireless Mic Remote Antennas Tool
Enter the distance between the antenna location and receivers to find cable type and antenna amplifiers needed.

Wireless Accessories Wizard
With a few simple inputs, this wizard provides recommended items for your wireless system microphone setup.

Wireless Frequency Compatibility Charts
Select a wireless system product family and download a detailed listing of compatible frequencies.

Wireless System Comparison Chart (PDF)
Separate sections for transmitters and receivers detail the differences among our many wireless lines.

Wireless Software

Wireless Workbench 5

Scan. Plan. Command.
Wireless Workbench 5 from Shure is your wireless command center for frequency coordination of any Shure Wireless product and networked control of Shure UHF and UHF-R® series wireless systems...(more)

Cable Selector

Enter two connectors to find the available Shure cables.

Noise Identifier

Identify common noise and interference issues. Includes sound samples and FAQ links.

Expert advice at your fingertips! Check out our vast library of free, downloadable guides and technical articles organized by product category.

Microphones

Impedance Matching for Microphones: Is It Necessary?
This bulletin answers questions such as, "What happens when a high-impedance microphone is connected to a low-impedance input?"

Phantom Power and Bias Voltage: Is There a Difference?

This bulletin explains the differences between phantom power and bias voltage and addresses common misconceptions.

Unique Directional Properties of Dual-Diaphragm Microphones (PDF)

A detailed primer on the distinctions between single and dual-diaphragm microphones by the KSM44 product team.

View all Microphones resources

Wireless Systems

Wireless Frequency Help Guide

Answers to commonly asked questions about Shure wireless system selection and setup.

Antenna Set-up for Wireless Systems (PDF)
These recommendations are useful guidelines to help achieve satisfactory performance from wireless audio systems. En Español

Remote Antennas for UHF Wireless Systems
For good performance, these guidelines should be observed when remote-mounting antennas.

View all Wireless resources

Mixers & DSP

Connecting Your Devices to a Shure Mixer (PDF)

The variety of connectors on audio equipment sometimes leads to confusion in wiring. The diagrams in this booklet provide wiring recommendations for most common cables.

Selection and Operation of Audio Signal Processors (PDF)
For any sound system, the primary goal is good sound. What, however, constitutes "good" sound?

The Basics of Equalization and Feedback
How to effectively approach equalization and feedback.

VU and PPM Audio Meters: An Elementary Explanation
Though both perform the same function, these two meters monitor audio levels in very different manners.

Why Use Shure Automatic Mixers? 

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Personal Monitoring

Selection and Operation of Personal Monitor Systems (PDF)
Recommendations and configuration advice for our PSM line of in-ear monitoring solutions.

General Audio

Audio Systems Guide for Distance Learning

Audio Systems Guide for Houses of Worship   |   En Español.

Audio Systems Guide for Music Educators

Audio Systems Guide for Meeting Facilities 

Audio Systems Guide for Theater Performances

Audio Systems Guide for Video Production

Understanding Sound System Design and Feedback Using (Ugh!) Math (PDF)
Explains how to use the Potential Acoustic Gain equation to estimate the gain before feedback.

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